Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

• United States: 5–15 business days
• United Kingdom: 5–12 business days
• Canada: 7–15 business days
• Australia & New Zealand: 7–15 business days
• Europe: 5–15 business days
• Rest of the World: 7–20 business days

Delivery times may vary depending on product availability, destination, customs clearance, and local courier services.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow up to 72 hours for tracking information to update.

Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

• High order volumes
• Customs inspections
• Weather conditions
• Carrier disruptions
• Public holidays

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact our support team within 7 days of the expected delivery date so we can investigate and assist.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page or customer support email.